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What are cookies and similar technologies?

We use cookies and similar technologies when you visit Bitkey websites and Bitkey applications (collectively “Services”).

Digital cookies and similar technologies help us make our Services reliable, secure, and better to use. They do this by recognizing when you’ve interacted with our Services and by analyzing how you use our Services so we can make them more useful to you. This gives you a more personalized experience and allows us to better advertise Bitkey to you.

When you interact with our Services, we obtain certain information with automated technologies, such as cookies, web server logs, web beacons, software development toolkits (SDKs), and other technologies.

• A cookie is a text file that websites send to a visitor’s computer or other internet-connected device to identify the visitor’s browser or to store information or settings in the browser.

• A web beacon, also known as an internet tag, a pixel tag, or a clear GIF, is a tiny graphic image that may be used in our websites or emails to indicate that a website or email has been viewed.

• A web server log records activities on our websites. We use web local storage, which saves your web activity on your computer or mobile device. Other types of logs collect similar information from our apps. These logs record information about the device you use to access our website: its operating system; its browser; its domain and other system settings; the language your system uses; and the country and time zone in which your device is located.

• An SDK is a software development kit that functions like cookies and web beacons. SDKs are set in a mobile app environment in which cookies and web beacons cannot function as effectively.

For the purposes of this Cookie Policy, we will refer to the above technologies collectively as “cookies”.

Why do we use cookies?

Bitkey and our partners (third parties) use cookies to operate and support our business, and to provide you with better, faster, safer and improved experience when you use our Services. We use cookies for the following purposes:

• To otherwise manage and enhance our Services;

• Remember your information so you do not have to re-enter it;

• To provide safe and functional services;

• Track and understand how you use and interact with our online services and emails to improve our product and services or to tailor our online services to your preferences; and

• To provide you with interest-based advertising (as explained in detail below) about Bitkey and to measure how useful our Services and communications, including Bitkey marketing campaigns, are to you. 

View our Privacy Notice for more information about how we and our vendors may use personal information collected via cookies. 

What categories of cookies do we use and what is their purpose?

Session and persistent cookies: We use both session (temporary) and persistent cookies. Session cookies are deleted automatically when you close your browser. Persistent cookies remain stored on your device until they reach a defined expiration date or until you delete them.

First- and third-party cookies: We set first-party cookies ourselves, while other companies that deliver services on our behalf or in cooperation with us set third-party cookies.

We use the following categories of cookies for different purposes:

• Strictly necessary cookies: These cookies are essential for the operation of our Services as requested by you in order to enable you to move around these Services and use their features. These cookies are always active and cannot be turned off or opted out of. You can set your browser to block or alert you about these cookies, which may disable some parts of our Services. For example, these cookies remember the content of your shopping cart and maintain security on our Services.

• Functional cookies: Consistent with local law and your preferences for placement of this type of cookies, these cookies are used to remember the choices you make when you use our Services (for example, your choice of language, region or other preferences), to recognise you when you return to our Services; and to provide enhanced, more personalized features and content (such as most relevant payment methods).

Bitkey may also include cookies and similar technologies from third-party companies to provide extra functionality in our websites and applications. These may include:

Please note that this list is updated from time to time, when we make changes to our use of these third-party services. 

• Performance (analytics) cookies: Consistent with local law and your preferences for placement of this type of cookies, this information is used to make sure our Services can cope with the volume of users, to help us correct errors in the Services, and to measure use across our Services. These cookies help us understand if you have used our Services before so we can identify the number of unique users we receive. They also help us understand how long you spend using our Services and from where you have accessed the Services, so that we can improve the Services and learn about the most popular aspects of the Services.

Common performance and analytics features that we provide through our Services that require cookies include measuring information about:

• The performance of our pages and applications

• Errors in our pages and applications

We use technology from third-party companies to perform these measurements. Technologies we use that utilize performance cookies include:

• Targeting (advertising) cookies: Consistent with local law and your preferences for placement of this type of cookies, these cookies record and remember your visit to our Services; to the pages or content you have visited; to the links you have followed; and other browsing habits. This information may be shared with other organizations, such as our ad partners or social media service providers. The use of these cookies may amount to profiling as defined under the applicable data protection legislation. These cookies may build a profile of your interests and show you relevant ads about Bitkey on other sites and services (interest-based advertising). These cookies also limit the number of times you see an advertisement; help us measure the effectiveness and performance of our ad campaigns; and enable ad conversion tracking and ad billing.

Bitkey uses Targeting (advertising) cookies from the following third-parties:

List of Third Party Targeting Cookies:

• Google

• Meta

• Microsoft

• The Trade Desk

• Reddit

Please note that the use of cookies may involve the processing of personal data. For more information on the processing of your personal data, please see our Privacy Notice or contact us through our contact points below.

Email tracking

Our marketing emails or emails with important messages may contain pixels, which help us track which emails are opened and which links are clicked by recipients. This information is used to analyze and improve the usage of our Services. If you do not want us to track emails we send you, some email services let you change your display to turn off HTML or to disable download of images. Exercising these rights should effectively disable our email tracking. You may also opt out from such tracking by sending us an email to the contact details provided below.

Transfers of EEA/UK personal data to third countries

This section is relevant for EEA/UK residents. In line with the privacy regulations applicable in the EEA/UK, the following information relates to transfers of personal data to countries outside of the EEA/UK (third countries).

Our use of cookies involves transfers of your data, including personal data, to recipients in third countries. Some of these recipients are located in the United States and other countries whose laws may not provide an equivalent level of protection for your personal data to the level of protection guaranteed in the EEA and the UK. The above list of cookies identifies whether cookies transfer personal data to third countries.

Prior to your personal data being shared with such third parties, we will take contractual or other steps reasonably necessary to ensure that your personal data is treated securely by such third parties. We rely on EU Standard Contractual Clauses that have been adopted by the European Commission and, where applicable, the UK International Data Transfer Addendum to the EU Standard Contractual Clauses for personal data exported from the UK. Furthermore, where our use of cookies include transfers of personal data to the UK and Canada, these transfers are based on adequacy decisions issued by the European Commission.

For further information, including how to obtain a copy of the transfer mechanism documents used, please contact us through our contact points provided below.

Managing your cookies preferences (cookie consent/opt out)

Bitkey website

Cookie preference center:

Before we place any unnecessary cookies on your device when you visit our websites, we will present you with a cookie preference center, whereby we may seek your consent to the placing of any unnecessary cookies, consistent with local law requirements.

You can withdraw your consent or modify your cookie preferences at any time by clicking on the ‘Your Privacy Choices’ link at the bottom of our websites. Please note that without some cookies or similar technologies, certain features of our online services may not work properly.

Browser settings:

Your browser can alert you when cookies are placed on your device and how you can stop or disable them via your browser settings. More information on how to manage these settings on common browsers and devices are below.

• Manage cookie settings in Chrome and Chrome Android and Chrome iOS

• Manage cookie settings in Firefox

• Manage cookie settings in Microsoft Edge

• Manage cookie settings in Safari and Safari iOS

Certain web browsers allow you to instruct your browser to respond to Do Not Track (DNT) signals to websites you visit, informing those sites that you do not want your online activities to be tracked. At this time our websites are not designed to respond to DNT signals or similar mechanisms from browsers.

Please note that the withdrawal of consent in relation to cookies is applicable only to the browser and the device you use when you withdraw consent. If you wish to withdraw consent across all devices, you must replicate your choices across each device.

Centralized solutions for interest-based advertising opt-out:

Some third parties offer a centralized means to record your choices in relation to the use of your data for interest-based advertising purposes. If you opt out of interest-based advertising with this method, this opt-out will only apply to the specific browser or device from which you opt out.

You can also opt-out of receiving interest-based ads from third party advertisers who are members of the Network Advertising Initiative (NAI) or members who follow the Digital Advertising Alliance’s (DAA) Self-Regulatory Principles for Online Behavioral Advertising, by visiting their respective opt-out pages:

• For those In the US, you can opt-out via NAI website and the DAA website.

• For those in the EU, you can opt-out via EDAA’s website.

• For those in Canada, you can opt-out via the DAAC’s website.

Changes to this cookies policy

We may amend this Cookie Policy from time to time by posting a revised version and updating the Effective Date above. The revised version will be effective on the Effective Date listed. We will provide you with reasonable prior notice of material changes in how we use your information, including by email if you have provided one.

Contact us

If you have any questions or concerns regarding this Cookie Policy, please reach out to us via [email protected]. If you would like to speak to the EU Data Protection Officer, please address your communication for the attention of the Data Protection Officer.