WEBVTT

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If your BitKey device gets lost, stolen, or damaged,

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you can start the recovery process in the BitKey app when you get your new device.

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Starting the recovery process triggers a seven-day security period

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during which you'll receive notifications to all your enabled channels

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letting you know that someone is trying to recover your wallet to a new BitKey

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and allowing you to cancel the process.

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When the security period ends, the server key will be unlocked

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and you'll be able to pair your new BitKey.

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Your wallet will be automatically restored with a new set of keys.