WEBVTT

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Nobody's immune to Murphy's Law, which is why BitKey created recovery contacts.

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One of the first things you should do when you get a BitKey is add at least one recovery

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contact.

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This is someone who can help you restore your wallet if you ever lose both your phone and

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BitKey device.

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Your contact will need to have the BitKey app, but not their own BitKey device.

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Then, if you do lose your phone and BitKey, you can just download the app on your new

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phone and start the recovery process.

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Since you won't have an active BitKey device to decrypt your cloud backup, you'll need

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to call your recovery contact and give them the code from your app.

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Recovery contacts act as identity verification.

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They never have access to your keys, cloud account, or your money.

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After your recovery contact enters the code into their app, your app key will be restored

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to your new phone and the seven-day security period required to pair a new BitKey device

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will start.